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Adult Primary Care - Essex, University of Vermont Medical Center

Primary CareEssex, VT

★★★☆☆3.1/56 reviews across 2 platforms

Ratings by platform

  • Yelp: 3.0 out of 5 stars (based on 3 reviews) (3)
  • Vitals (Specific to Dr. James Dougherty): 3.2 out of 5 stars (3)
  • UVM Health Official Provider Pages: N/A (Individual provider profiles display aggregate ratings) (Varies by provider (e.g., 244 ratings for Dr. Depo, 81 for Dr. Haddock))

What patients say

Patients praise

  • Providers described as caring, knowledgeable, and respectful
  • Strong, long-term provider-patient relationships for many individuals
  • Comprehensive care and effective listening during consultations

Common complaints

  • Long wait times for appointments and office visits
  • Difficulty accessing providers in a timely manner
  • Perceived decline in quality of care for some individual providers
  • Bureaucratic challenges within the larger medical center system

In patients' words

"Dr. Haddock is outstanding! I never feel like a number and feel she cares about her patients. Very friendly and respectful."

UVM Health Official Provider Page (Dr. Diane Haddock)

"Dr Dougherty is excellent, in my opinion, but the office wait time is out of control. Wait time of an hour plus is not uncommon."

Vitals (Dr. James Dougherty)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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