705 E. Ohio Ave., Escondido, CA 92025 (Orthopedics, Pain ...
Orthopedics • Escondido, CA
Ratings by platform
- US News (Provider group): 4.7/5 (319)
- Yelp (Dr. Mark Stern): Variable (31 reviews)
What patients say
Patients praise
- Successful surgical outcomes and pain relief for many patients
- High expertise and skill in complex spinal and neurological surgeries credited to certain surgeons
- Compassionate, caring, and dedicated bedside manner reported by some patients for specific physicians
- Improved mobility and quality of life following treatment
Common complaints
- Allegations of unprofessional or rude behavior by office staff
- Patient privacy (HIPAA) concerns regarding office staff conduct and handling of medical records
- Reports of poor bedside manner or lack of compassion from some providers
- Difficulty accessing medical records following physician retirement
- Post-surgical complications including nerve damage, balance issues, and new pain
In patients' words
"Dr. Stern performed disc replacement surgery on my husband's spine... He was fortunate to meet Dr. Stern who did the right surgery that relieved ALL of the pain."
— LocalityBiz user review"The staff was very rude. They are loud and talk with each other about patients on the phone out loud. Total HIPPA violation."
— LocalityBiz user review"Dr. Berman did my surgery. Prior to my surgery I could not walk without... I am [able to walk], I no longer have pain. As I am typing this tears are flowing... tears of joy."
— Healthgrades user review"Dr. Stern retired and nobody can help me get my records from him. Graybill, who referred me says they cannot help."
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