Medical Group (Behavioral Health) in Escanaba - OSF HealthCare
Behavioral Health • Escanaba, MI
Ratings by platform
- National Rural Health Association survey: 4 out of 5 stars for patient experience (Not specified (survey-based))
- U.S. News & World Report: 4 out of 5
- Birdeye (OB/GYN specific): 5 out of 5 stars (5 reviews)
- Yelp (general OSF HealthCare brand): 2.3 out of 5 stars (32 reviews)
What patients say
Patients praise
- High patient experience ratings for the hospital overall (e.g., 4 out of 5 stars)
- Dedicated and supportive staff in departments like Obstetrics & Gynecology
- Commitment to patient-centered care and addressing patient feedback
Common complaints
- Inconsistent care quality, particularly in emergency situations
- Perceived lack of compassion or judgment from staff regarding substance use or chronic pain management
- Frustrations with administrative processes like scheduling, communication, and lack of transparency
In patients' words
"There are no words to describe the level of care and support I’ve experienced from all of the wonderful people here throughout both of my pregnancies."
— Patient review for OSF Medical Group - Obstetrics & Gynecology"I'll either get the sweetest nurse I've ever met at this place... Or, much more typically, I'll get an absolute monster of a nurse who treats me like a drug addict."
— Patient review for OSF St. Francis Hospital & Medical GroupMore clinics in Escanaba
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Our Locations
Patients praise: Professional, kind, and attentive staff/providers · Effective communication and listening skills.
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