Diagnostic Imaging – Southeast Health | Dothan, AL
Diagnostic Radiology • Enterprise, AL
Ratings by platform
- CMS HCAHPS (official patient experience data): 3 out of 5 stars (based on 627 HCAHPS surveys) (627 surveys)
- Google My Business: 4.5 out of 5 stars (3,140 reviews)
- Yahoo Local (for Dothan Diagnostic Imaging): 2.5 out of 5 stars
- Birdeye (for Pain Management): 4.6 out of 5 stars (445 reviews)
What patients say
Patients praise
- many staff members praised for being caring, professional, and efficient
- high levels of patient willingness to recommend services in official surveys (approx 76-77%)
- effective and communicative care from certain doctors and specialists
- convenient locations and quick service noted at some outpatient centers
Common complaints
- reports of rude or unprofessional behavior by administrative and front-desk staff
- concerns regarding long wait times in the emergency room
- complaints about communication difficulties or lack of responsiveness
- some negative feedback on facility technology or facility-level processes
In patients' words
"Everyone was professional and no waiting time. I especially appreciate Casey who was efficient and caring."
— Dothan Diagnostic Imaging Testimonial"family member who was covid positive, hadn't eaten or barely had anything to drink for almost 3 days due to vomiting and nausea had to wait almost 8 hours in the ER waiting room. what a complete joke!!"
— Birdeye review (Southeast Health Circle East Rehab)"My provider-Tina is the best. She really listens to me-a lot of providers listen but they don’t really hear what you are saying. Tina does."
— Health.lacabanamexico.com (review of Southeast Health)More clinics in Enterprise
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