Urgent Care in Enfield, CT| Hartford Healthcare
Urgent Care • Enfield, CT
Ratings by platform
- Solv Health: 4.8/5 (Overall) (Over 3,000 5-star reviews (aggregate claim))
- ZocDoc: 4.72/5 (Not explicitly stated)
What patients say
Patients praise
- Staff generally described as professional, kind, and compassionate
- Facility often noted for being clean, organized, and well-maintained
- Efficient online check-in and booking systems appreciated by patients
- Effective clinical care for common ailments like pneumonia and bronchitis
- Timely and convenient access to urgent care services
Common complaints
- Some patients reported frustration with billing and high costs for medical equipment (e.g., orthopedic boots)
- Occasional concerns regarding the thoroughness of medical assessments or lack of diagnostic testing (e.g., flu tests)
- Reports of long wait times during busy periods
- Isolated allegations of poor treatment or perceived bias by staff
In patients' words
"The facility is organized and very clean. The staff are knowledgeable, compassionate and genuine. You really feel like you are important to them."
— Patient review on LocalityBiz"The visit itself was fine but they charged us $400+ for the boot... $338 is STILL a lot of markup for essentially nothing."
— Patient review on A-Better-PlaceMore clinics in Enfield
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