UH Elyria Internal Medicine | University Hospitals
Internal Medicine • Elyria, OH
Ratings by platform
- U.S. News & World Report: Patient ratings for various individual internal medicine physicians range from 3/5 to 5/5 stars based on varying numbers of reviews (Multiple reviews per physician across different providers)
- Birdeye/Google: 1 star (1 review)
- Healthgrades: 67% patient experience rating (N/A)
What patients say
Patients praise
- Individual staff members (nurses/registration) described as kind, caring, and helpful
- High quality of care in specific departments like the ICU or for inpatient stays
- Clear communication from some registration staff members
Common complaints
- Difficulty reaching staff by phone or scheduling appointments
- Long wait times in the Emergency Room
- Perceived lack of professional care or communication from medical staff
- Concerns regarding billing costs and insurance processing
- Reports of being dismissed or misdiagnosed in the ER
In patients' words
"I've called this place everyday for a week and multiple times a day trying to get in touch with someone as a new patient. Not once has any one answered the phone."
— Birdeye review for UH Elyria Primary Care"The staff were very patient and kind with me while I was having a hard time thinking. ... It’s was quite a wait to see a doctor but it was clear they were low on rooms and seemed to be understaffed at the time."
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