Emergency Room at UH Elyria Medical Center - University Hospitals
Emergency Medicine • Elyria, OH
Ratings by platform
- CMS HCAHPS survey via Momentary Labs: 3 out of 5 stars (based on 1,227 patient surveys) (1,227 surveys)
- Rehab.com: 2.63 out of 5 stars (269 reviews)
What patients say
Patients praise
- Some staff members described as kind, attentive, and knowledgeable
- Good communication from nurses reported by some patients
- Favorable ratings for hospital cleanliness in some official surveys
Common complaints
- Long wait times and delays in care
- Concerns regarding staff professionalism and responsiveness in the emergency room
- Issues with cleanliness and room maintenance
- Reports of feeling dismissed or unheard by medical staff
In patients' words
"It’s was quite a wait to see a doctor but it was clear they were low on rooms and seemed to be understaffed at the time. I would definitely visit again I love to see kind and caring people in the medical field."
— Rehab.com user review"The lack of urgency in this EMERGENCY room should not go unnoticed. This is easily one of the worst Hospitals I've ever encountered... in terms of the Employees sense of Urgency and Caring."
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