Otolaryngology - Find a Doctor | Northern Nevada Medical ...
Otolaryngology (ENT) • Ely, NV
Ratings by platform
- Yelp (Northern Nevada Medical Center): 2.7 out of 5 stars (148 reviews)
- US News (ENTs at Northern Nevada Medical Center): 4 out of 5 stars (51 reviews)
What patients say
Patients praise
- Many patients commend individual providers for their professionalism, caring attitude, and clear communication
- Nursing and support staff frequently described as compassionate, friendly, and thorough
- Patients appreciate efficient handling of appointments by certain administrative personnel
Common complaints
- Reports of administrative issues including scheduling errors, billing mistakes, and long wait times
- Frustration with office staff responsiveness and front-line customer service
- Occasional reports of providers seeming rushed or frazzled during appointments
In patients' words
"Every single person I came in contact with treated me with compassion, friendliness and excellent medical care."
— Yelp reviewer"Most terrible office staff ever!!!!! I had one appointment with dr ludlow, he seemed nice and well informed. He said the office staff would..."
— RateMDs reviewer"Overall, while individual provider care often receives high marks for compassion and skill, administrative issues have been noted as areas needing improvement to enhance patient trust within the practice."
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