Endocrinology - Find a Doctor - Valley Health System
Endocrinology • Ely, NV
Ratings by platform
- Birdeye (Aggregate): 4.7/5 stars (1,357 reviews)
- WebMD (Valley Endocrinology practice): Not explicitly stated overall, but recent reviews are highly critical (5 reviews)
- WebMD (Dr. Molouk Rahnema): Not explicitly stated overall, mixed reviews (6 reviews)
What patients say
Patients praise
- Highly knowledgeable and thorough physicians
- Effective management of endocrine and thyroid conditions
- Compassionate and professional care from some staff members
- Physicians who take time to answer questions
Common complaints
- Difficulty reaching the office by phone
- Lack of call-backs or responses to messages
- Long wait times for appointments and scheduling difficulties
- Unfriendly or unprofessional office staff interactions
- Billing issues and disputes regarding insurance payments
In patients' words
"The front office is completely unprofessional and have no idea what they’re doing. No call backs. Nothing."
— WebMD review"They do not answer their phones or respond to voicemails... I have called over 20 times... they don’t answer."
— Birdeye review"I’m so lucky to be a patient at Valley Endocrinology... She puts me at ease and takes the time to answer any of my questions."
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