EBCH - Serving residents of the Ely, Minnesota area since 1958
Emergency Care • Ely, MN
Ratings by platform
- Healthgrades: 89% patient experience rating; 91% would definitely recommend (Healthgrades) (N/A (aggregated rating))
- MedicalRecords.com: 4.3/5 (6 reviews)
- Birdeye (Emergency Room specific): 3.4/5 (5 reviews)
What patients say
Patients praise
- Professional and compassionate staff interaction
- Efficient and modern emergency department care
- Positive reception of telemedicine services for ER enhancement
- High patient recommendation rates
- Recognition for service excellence and patient satisfaction
Common complaints
- Instances of perceived rudeness or unprofessional behavior from staff
- Concerns regarding perceived insufficient or dismissive care in emergency situations
In patients' words
"I was super surprised how modern and professional this small town hospital was! I was impressed with how quickly they took me in and cared for me, as well as how compassionate the whole staff was..."
— MedicalRecords.com patient review"Worse experience I’ve ever had. Staff is extremely rude and unprofessional... They refused to check my dad and were super rude to my injured mom and sister."
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