Cardiology | William Bee Ririe Critical Access Hospital and Rural ...
Cardiology • Ely, NV
Ratings by platform
- MedicalRecords.com: 2.7/5 (13)
- Yelp: 2/5 (11)
What patients say
Patients praise
- Some patients report excellent, non-judgmental, and efficient care for urgent issues
- Select individual providers (e.g., Dr. Kay) are praised for being kind and attentive
- Appreciation for the hospital being a necessary local resource
Common complaints
- Reports of rude or unprofessional staff behavior
- Complaints regarding billing errors and insurance processing issues
- Concerns about cleanliness and infection control practices (e.g., handling of IVs)
- Dissatisfaction with ER care and perceived lack of empathy
In patients' words
"Went here after a racing accident and couldn't have been treated better, quick efficient, excellent care, non judgemental..."
— MedicalRecords.com reviewer"Worse experience I’ve ever had. Staff is extremely rude and unprofessional. ... It got to a point where we decided to fly mom out to Vegas to get treated because of the poor service we were receiving."
— MedicalRecords.com reviewer"I was charged $2700 after insurance for seven stitches in my hand since it was billed as 'surgery.' I would sooner die in a ditch than ever use this place again."
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