WellNow Urgent Care - Elmira, NY - BlueHive
Urgent Care • Elmira, NY
Ratings by platform
- Yelp: ~2.6-3.0/5 stars (16 reviews (on Yelp))
What patients say
Patients praise
- Friendly and personable staff and providers
- Convenient and efficient service for some patients
- Clean and comfortable facility with amenities like TVs and slushie machines
Common complaints
- Significant billing and insurance processing issues, including unexpected charges and difficulties with insurance coverage
- Poor administrative and customer service experiences, including unresponsive staff, long wait times, and mistreatment by office personnel
- Concerns regarding the quality of medical care and accuracy of diagnostic procedures
In patients' words
"If I could give no stars, I would. WellNow provided terrible medical services to my daughter and charged me $1,000 when they should have billed my insurance company, but did not."
— Birdeye review"I paid $165 up front before being seen and they saved my card information and charged me another $217 a couple weeks after being seen. Had to call my bank to dispute the unauthorized charge..."
— Yelp review (via MapQuest)"Everyone was wonderful, from the front desk to the providers. Both of my kids struggling with strep throat yesterday were treated with kindness and care. The slushies at the end were top notch too. 10/10"
— LocalityBiz reviewMore clinics in Elmira
Your Hearing Care Center at 1100 Clemens Center Pkwy, Elmira, NY
Patients praise: professional service · friendly receptionists.
Pediatric Treatment and Care in WellNow Urgent Care
Patients praise: Friendly and professional reception staff · Child-friendly atmosphere, including amenities like slushies.
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