Addiction Treatment - Arnot Health
Addiction Medicine • Elmira, NY
Ratings by platform
- Birdeye (Arnot Health): 2.3/5 (12 reviews)
- Rehab.com (Arnot Ogden Medical Center): 2.82/5 (325 reviews)
What patients say
Patients praise
- Some reviewers describe staff as helpful/fast and nurses as phenomenal
- Some general availability of addiction-related and behavioral health services is described by Arnot Health
- The organization provides a patient-rights/care-complaints pathway
Common complaints
- Low star ratings and multiple negative experiences reported on review sites
- Calls/refills and responsiveness concerns (e.g., not answering phones; delayed callbacks)
- Perceived lack of care/communication and concerns about billing/charges and provider attention
- Workplace complaints from a chemical dependency counselor reviewer (unfair treatment; inability to buy supplies)
- Financial/reimbursement concerns related to substance abuse chemical dependency units
In patients' words
"“Arnot Health - 12 Reviews ... 2.3”"
— Birdeye review profile for Arnot Health"“Run from Dania Niwash. Could easily give zero stars... The outpatient psychiatry department doesn’t care…”"
— Birdeye review by Avery Davis (in Arnot Health profile)"“Save your time and money... Go to Gutherie where they care.”"
— Rehab.com review excerpt about Arnot Ogden Medical Center"“I would think twice before taking your loved one here.”"
— Birdeye review excerpt about Arnot Health"“they never treated us fairly. We made a lot of money for the hospital but they wouldn’t even let us buy supplies.”"
— Glassdoor review about Arnot Health chemical dependency counselor role"“Arnot Health ... filed a lawsuit ... Their complaint is a lack of Medicaid reimbursement funding for their respective Chemical Dependency Units.”"
— Mostly Medicaid article summarizing lawsuit regarding Medicaid reimbursement for substance abuse treatmentMore clinics in Elmira
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