Elmhurst Memorial Hospital - Midwest Orthopaedics at Rush
Orthopedics • Elmhurst, IL
Ratings by platform
- Yelp (Elmhurst Memorial Hospital): 2.6/5 (45 reviews)
- MedicalRecords.com (Elmhurst Memorial Hospital): 2.8/5 (20 reviews)
- Trustburn (Midwest Orthopaedics at Rush): 4.8/5 (1,025 reviews)
- ComplaintsBoard (Midwest Orthopaedics at Rush): 1.0/5 (2 complaints)
What patients say
Patients praise
- High praise for surgical skill, professionalism, and expertise of specific physicians
- Positive patient recovery stories and successful outcomes for joint replacements and sports medicine procedures
- Efficient pre- and post-operative care and well-organized therapy programs
- Strong communication and clear explanations of procedures by many doctors
- Compassionate care noted by hospital staff in certain departments
Common complaints
- Issues with billing and insurance handling, including unexpected collections notices
- Reports of dismissive or unprofessional bedside manner from some physicians
- Difficulties with administrative tasks such as returning phone calls, appointment scheduling, and obtaining medical records
- Occasional dissatisfaction with surgical outcomes or perceived lack of transparency regarding treatment options
- Concerns regarding administrative staff behavior and perceived rudeness
In patients' words
"I cannot thank both Dr. Meisles and PA Christopher for the excellent surgery and care I received at Elmhurst. upon awaking from surgery I had very little pain. Few hours after surgery I was up and walking."
— Patient review for Dr. Jeffrey Meisles at Elmhurst Memorial Hospital"The Doctors are great but the business end is horrible. I was paying my bill off monthly and only had a few months of payments left and they sent my bill to collections without even notifying me."
— Patient review for Midwest Orthopaedics at Rush"After looking at my MRI he explained everything so clearly of what needed to be addressed and how he was going to do it. The day of operation went smoothly and I felt very confident in his ability to do the job."
— Patient review for Dr. Brian Forsythe at Midwest Orthopaedics at Rush"Probably not a bad idea to teach your staff the definitions of respect, integrity, and the rest of your mission statement either. Oh and billing is a joke... And good luck trying to get any records sent over."
— Patient review for Elmhurst Memorial HospitalMore clinics in Elmhurst
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