Obstetrics & gynecology | Endeavor Health
Obstetrics & Gynecology • Elmhurst, IL
Ratings by platform
- Aggregated patient review data: 4.3 / 5 stars (2,063 reviews)
- U.S. News & World Report (OB-GYN specific): 5 / 5 stars (63 reviews)
What patients say
Patients praise
- Generally high patient satisfaction ratings for individual OB-GYN providers (typically 4.6–4.9 stars)
- Positive feedback regarding compassionate, patient-centered care and strong doctor/nurse communication
- Praise for holistic and integrative approaches to gynecological health
- Overall hospital rating of 4 out of 5 stars based on broader patient experience metrics
Common complaints
- Systemic failure to address and investigate patient reports of sexual misconduct by a former OB-GYN physician (Fabio Ortega)
- Pending lawsuits regarding patient safety and medical negligence
- Isolated reports of unprofessional, abrasive, or dismissive conduct by staff during labor and delivery
- Dissatisfaction with billing and financial interactions
In patients' words
"The nurse was great, she made me feel very safe and comfortable. I'm usually pretty anxious at the doctors but this office is my favorite!"
— Endeavor Health patient review"It was rude and abrasive and a... treat a woman... It really [affected] my whole labor experience and was so unprofessional and messed up."
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