Loyola Medicine Elmhurst
Internal Medicine • Elmhurst, IL
Ratings by platform
- WebMD: 4.9 out of 5 (94 ratings for Dr. Ellen Therese Parker) (2 reviews listed on WebMD)
- Birdeye: not specified as an average rating, but includes multiple negative individual reviews (25 reviews listed on Birdeye)
- BestProsInTown: not specified as an average rating (18 reviews listed on BestProsInTown)
What patients say
Patients praise
- convenient location and easy parking
- high-quality care provided by some specific physicians, such as Dr. Ellen Therese Parker
- academic-level primary and specialty care services available in one location
Common complaints
- poor communication and unprofessional behavior by front desk staff
- long wait times and scheduling issues
- lack of empathy or poor bedside manner from certain providers
- complaints regarding billing and surprise medical expenses
- medical students present during exams without clear consent
In patients' words
"Worst Loyola location. Front desk staff is condescending... It does not sound like Martinez at all. I was within the grace period when I arrived but not after all that confusion. Just bad all around."
— LocalityBiz Review"AWFUL SERVICE. First visit I waited over an hour after my scheduled appt start time... Abandoned with my clothes half off while I waited with no updates... Second visit, showed up for my scheduled appt - which I waited for over 2 months - and was told the doctor was called away."
— WebMD Review"Excellent Loyola location in Elmhurst. Good parking. All on same floor. Dr Parker is excellent. They have PCP and Pediatrics types of care here."
— Yelp ReviewMore clinics in Elmhurst
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