Northern Light Cancer Care - Northern Light Maine Coast Hospital
Oncology • Ellsworth, ME
Ratings by platform
- CMS HCAHPS/Momentary Labs: 3 out of 5 stars (overall hospital rating) (338 completed surveys)
- OnMend: 2.3 out of 5 stars (143 reviews)
What patients say
Patients praise
- cleanliness of hospital facilities
- clear discharge instructions
- generally regarded as satisfactory for core medical care
Common complaints
- administrative and registration inefficiencies
- poor communication among network facilities
- billing and paperwork issues
- inconsistent staff responsiveness
- quietness in hospital environment rated below average
In patients' words
"They tortured me, ignored my severe pain, because the nurse hated me and wanted to make me suffer. They put me in the worst room without a nurse call button..."
— Yelp review of Northern Light Maine Coast Hospital"The care at Northern Lights seems generally ok, but the administrative side is a complete mess. There is an endless amount of registration and check-ins sending you all over the place."
— LocalityBiz review of Northern Light Cancer Care (system-wide feedback)More clinics in Ellsworth
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