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Northern Light Maine Coast Hospital

Obstetrics & GynecologyEllsworth, ME

★★★☆☆3.0/5396 reviews across 3 platforms

Ratings by platform

  • Healthgrades: Patient Experience Rating: 55% (20% lower than national average) (2 ratings were worse than expected (total ratings not specified in snippet))
  • Momentary Labs (CMS HCAHPS): 3 out of 5 star overall hospital rating (338 completed patient surveys (survey response rate 20%))
  • Medicare.gov Care Compare (HCAHPS): Patient survey rating measures experiences of care (detailed scores not shown in snippet) (Not specified in snippet)
  • PlainHospital (HCAHPS): Overall hospital rating: 2 out of 5 stars (Not specified in snippet)
  • SeniorHealthDatabase.com: 3/5 Stars (CMS Overall Rating) (58% of patients recommend (no review count given))

What patients say

Patients praise

  • Cleanliness reported as strong (e.g., 76% always clean)
  • Discharge information reported positively (e.g., 89% received information for recovery at home)
  • Some patients report good communication and satisfaction in specific domains (nurse communication 79%; doctor communication 76%)

Common complaints

  • Low overall patient experience/recommendation rates (e.g., 55% would definitely recommend; 2/5 stars on one site)
  • Room/quietness ratings appear weaker (e.g., only 47% quiet at night on Medicarelist)
  • Patient complaints on Yelp highlight severe negative experiences (ignored pain, lack of nurse call button in worst room)

In patients' words

"“They tortured me, ignored my severe pain, because the nurse hated me and wanted to make me suffer. They put me in the worst room without a nurse call button ...”"

Yelp review (Northern Light Maine Coast Hospital - Ellsworth)

"“Overall star rating of 3 out of 5… 55% of patients would definitely recommend this hospital.”"

Momentary Labs (CMS HCAHPS summary)

"“Overall hospital rating … 2 out of 5.”"

PlainHospital (HCAHPS profile)

"“Willingness to Recommend… 65% (definitely recommend) … 27% (probably recommend) … 65%? ”"

Medicarelist.com (Patients' Experience Survey summary)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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