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Family Medicine | Healthcare For The Whole Family

Family MedicineEllsworth, ME

★★★☆☆3.4/528 reviews across 3 platforms

Ratings by platform

  • WebMD (Northern Light Primary Care Ellsworth): Aggregate rating across 4 reviews on WebMD for the practice is mixed, with both praise and significant criticism reported. (4 reviews)
  • Healthgrades (Dr. Clarke Baxter): 4.6 out of 5 stars (10 ratings)
  • Healthgrades / WebMD (Dr. Arthur Manning): 2.9 out of 5 stars (Healthgrades); 1.0 out of 5 stars (WebMD) (8 ratings (Healthgrades); 1 rating (WebMD))
  • Healthgrades (Dr. Thomas Bugbee): 2.6 out of 5 stars (10 ratings)

What patients say

Patients praise

  • Compassionate and thoughtful care from some providers
  • Timely referrals to specialists
  • Effective treatment of families over many years
  • Comprehensive whole-person approach to healthcare

Common complaints

  • Difficulties with appointment scheduling and long wait times
  • Concerns regarding staff professionalism and rudeness at the front desk
  • Dissatisfaction with the quality of care or lack of attention to detail by specific practitioners
  • Issues with medical record transfers

In patients' words

"Scheduling, the Doctors, Nurse Practitioners and receptionists have all been great. Referrals to ENT, Urology, Hematology, Neurosurgery have all been timely."

WebMD (Patient review for Northern Light Primary Care Ellsworth)

"Seriously, go elsewhere. Worst clinic I've ever been to. You'll wait 6-8 months for an appointment... Rudeness from the telephone schedulers & the front desk."

WebMD (Patient review for Northern Light Primary Care Ellsworth)

"This has resulted in needing a hip adjustment --because I was left with a pronounced limp which hopefully can be altered to finally be properly repaired."

Healthgrades (Patient review for Dr. Thomas Bugbee)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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