Ellensburg Center - Comprehensive Healthcare
Mental Health • Ellensburg, WA
Ratings by platform
- rehab.com: 4.0 out of 5 stars (3 reviews)
- rehab.com: 2.74 out of 5 stars (23 reviews)
- yakimadrugtreatmentcenters.com / addictionandcure.com (aggregated): 2.60 out of 5 stars (26 reviews)
What patients say
Patients praise
- Some counselors and clinical staff are reported as helpful and compassionate
- Provides a broad range of services including crisis intervention and DBT
- Important resource for the community and local crisis response
Common complaints
- Rude, unprofessional, or uncaring reception staff
- Difficulty scheduling appointments and long wait times
- Reports of perceived incompetence or lack of care from counselors
- Issues with billing and insurance coverage (e.g., not accepting Medicare)
In patients' words
"The counselors and most of the staff are amazing, however the receptionists are unbelievably rude and unprofessional. People come here seeking help not an attitude. Totally inappropriate."
— Online user review"Twenty years ago this month I was diagnosed with Bipolar Disorder following a life-changing manic episode. This place helped me through it and to get me back on my feet. I’ll never forget their patience, compassion and concern."
— Online user review"I moved to Ellensburg in 12/2021. Immediately sought mental health services. Was given an appointment for June of 2022. This was then canceled in April as the medicare provider left. No help at this location. The receptionists were uncaring and obviously need some training and a caring attitude. Do not use these people!"
— Online user reviewMore clinics in Ellensburg
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