Rehabilitation Center | Elko, NV
Wound Care • Elko, NV
Ratings by platform
- Highland Manor of Elko Rehabilitation LLC (Senior Care Finder listing): 2.0 (Not stated)
- Best-Rehabs.com (Vitality Center of Elko): 3.6/5 (Google reviews) (5 individuals (alumni polled for Google reviews))
- Best-Rehabs.com (Vitality Center of Elko, Indeed employee reviews): 2.25/5 (Indeed employee reviews) (4 staff rating average (Elko-based addiction staff))
What patients say
Patients praise
- Some reviewers describe Highland Manor of Elko as clean/neat with friendly staff and a modern facility.
- Care-focused feedback for Highland Manor includes praise for compassionate/professional staff and a warm, family-like atmosphere.
- For Vitality Center of Elko (residential rehab), some alumni report long-standing sobriety and describe staff as accommodating/responsive, with supportive atmosphere.
Common complaints
- Highland Manor of Elko shows below-average CMS-related components (health inspections and overall profile described as slightly below average).
- Some feedback for Highland Manor includes mentions that improvements are needed in safety protocols and emergency response measures.
- For Vitality Center of Elko, feedback is split: one reviewer/alum criticizes cleanliness and perceived treatment ineffectiveness, and there are also complaints about evaluation process/outcome and billing practices.
- Employee reviews for Vitality Center are particularly critical on average (low morale/unsupportive environment and poor training reported by some).
In patients' words
"“I visit this facility often and it is always clean and neat. The staff are friendly and the facility itself is very modern.”"
— Caring.com review excerpt for Highland Manor of Elko"Reviews frequently praise the facility’s compassionate and professional staff… though feedback has occasionally mentioned the need for improvements in safety protocols and emergency response measures."
— Care Changes summary of Highland Manor of Elko reviews"“For me Elko Spine has been amazing… I felt cared for and listened to. The care I received has been awesome.”"
— Yelp review excerpt for Elko Spine & Rehabilitation Institute"“Nevertheless… they did concur that the program was not luxurious, with minimal (but, in one alum’s opinion, sufficient) activities.”"
— Best-Rehabs summary of Vitality Center of Elko alumni feedbackMore clinics in Elko
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