Elkins Rehabilitation & Care Center: ERCC
Rehabilitation & Nursing Care • Elkins, WV
Ratings by platform
- Medicare/CMS: 4 to 5 out of 5 stars (CMS rating variation) (N/A (Official rating))
- CareListings: 3.1 out of 5 stars (13 reviews)
- Google/AddictionAndCure: 3.0 out of 5 stars (6 reviews)
What patients say
Patients praise
- Recognized for having nursing hours above national average
- Generally clean facility environment reported by some staff and visitors
- Strong benefit and compensation package reported by some employees
- Dedicated care recognized by some families
Common complaints
- Allegations of neglect and abuse
- Issues with staff communication and favoritism/cliques
- Reports of injuries (falls, bed sores) and concerns over care standards
- Workplace management and turnover concerns
In patients' words
"My mother was in here for 2 months and they were mean and abusive to her. She suffered a fractured foot, several bruises and bed sores so bad the look like they need stitches."
— CareListings review"For such an extremely tough job - this place is a blessing. No nursing home is perfect but this place does try. I noticed another review mentioning Amy Erdman - she was an absolute god send."
— CareListings review"Great company to work for. You won't find better compensation or better benefits. Residents are well cared for and happy."
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