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Norton Orthopedic Institute – Elizabethtown - Norton Healthcare logo

Norton Orthopedic Institute – Elizabethtown - Norton Healthcare

Sports Medicine • Elizabethtown, KY

★★★★★4.8/5179 reviews across 2 platforms

Ratings by platform

  • Norton Healthcare ProviderMatch: 4.9 out of 5 (176-219 ratings per provider)
  • ComplaintsBoard (Norton Healthcare overall): 1.6 out of 5 (3 reviews/4 complaints)

What patients say

Patients praise

  • patient-centered care
  • attentive and knowledgeable providers
  • clear explanation of treatment plans and options
  • staff friendliness and professionalism
  • quick and efficient scheduling and wait times

Common complaints

  • billing and insurance issues
  • unresolved complaints regarding healthcare billing/services

In patients' words

"The entire team at Norton Orthopedic went above and beyond what I could have asked for... I would highly recommend Dr. Kelly and the whole Orthopedic staff to anyone."

— Norton Healthcare Provider Profile - Madelyn R Kelly, APRN

"I would recommend anyone to see Dr Victor Kremser . The time he spent with me discussing my options was great... He genuinely cares and that's to find now a days in providers."

— Norton Healthcare Provider Profile - Dr. Victor J Kremser, MD

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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