Behavioral Health | Trinitas Regional Medical Center | Elizabeth NJ
Psychiatry • Elizabeth, NJ
Ratings by platform
- PissedConsumer: 1.6 out of 5 (1 (on site))
- Rehab.com: 1.48 out of 5 (52)
- Google (for hospital overall): 2.4 out of 5 (127)
- Yelp (for hospital overall): 3 out of 5 (15)
- Healthgrades: 55% of patients recommend hospital (general metric)
What patients say
Patients praise
- some patients reported positive outcomes from specialized treatments like ECT and integrated outpatient programs
- instances of staff described as compassionate and thorough in specific provider interactions
- efforts toward providing integrated care experiences to reduce patient navigation burdens
Common complaints
- reports of rude, unprofessional, or disrespectful staff interactions
- complaints regarding long wait times and poor communication
- concerns about facility environment, including cleanliness and comfort levels
- criticisms of medication management processes and staff responsiveness
- allegations of inadequate care or neglect, particularly in inpatient settings
In patients' words
"The staff are rude and unprofessional. They ALWAYS have an attitude and are always angry. I’m confused on how they got their job to begin with. They lack sympathy for their patients."
— LocalityBiz review"What we do at Trinitas is offer an integrated-care experience that relieves the patient of the burden of having to try to navigate a system themselves."
— Edge Magazine article quoting VP of Behavioral Health"The psychiatrists only see you for 15 minutes and charge over $100 for it... The secretarial psych department staff do not EVER answer the phones, the Doctors do not answer the phones, never."
— PissedConsumer reviewMore clinics in Elizabeth
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