Positive Reset Elizabeth: Positive Reset Mental Health Clinic
Mental Health • Elizabeth, NJ
Ratings by platform
- TherapyDB (Positive Reset Elizabeth): 4.8 out of 5 stars (41 verified reviews)
- Birdeye (Positive Reset Mental Health Clinic general brand): 2.5 out of 5 stars (200 reviews)
What patients say
Patients praise
- Effective therapeutic outcomes and clinical progress for some long-term patients
- Appreciation for specific counselors and nursing staff
- Proactive appointment reminders and organizational communication mentioned by satisfied clients
Common complaints
- Inconsistent administrative policies and communication between staff, therapists, and psychiatrists
- Reports of rude, condescending, or unprofessional conduct by management and front desk staff
- Allegations of fraudulent billing practices regarding non-clinician intake appointments
- Issues with medication refills and lack of follow-through from supervisory staff
In patients' words
"The staff; starting with the manager Maribel is rude, condescending, and unprofessional... The policies are inconsistent. The front desk provides completely different information than the therapist and the therapist provides different information from the psychiatrist."
— Birdeye review for Positive Reset Mental Health Clinic"I have been a patient there for 3 years and I am very pleased with the out come I have come a long way not only do I have a awesome counselor I have awesome RN I am extremely pleased to be a patient there... the staff and the owners and the management staff is out standing"
— Birdeye review for Positive Reset Mental Health Clinic"This business is using fraudulent practices by billing insurance companies for an intake appointment with a NON-clinician (administrative worker)."
— BBB complaint regarding Positive Reset Mental Health Clinic EatontownMore clinics in Elizabeth
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