River Oaks Skilled Nursing & Therapy
Skilled Nursing Facility • El Reno, OK
Ratings by platform
- NursingHomeDatabase.com (CMS data): 5 out of 5 stars (CMS overall rating) (27 reviews on Birdeye)
- SeniorCare.com: 3.7 out of 5 stars (Not explicitly stated total count)
- MyCaringPlan.com: 8.2 out of 10 (Not explicitly stated total count)
What patients say
Patients praise
- many staff members described as caring, friendly, and attentive
- praise for cleanliness and maintenance by several reviewers
- satisfaction with meal options and quality of food
- enjoyment of the facility's activity center and social atmosphere
- positive experiences with therapy services for recovery
Common complaints
- concerns regarding neglect and unhygienic conditions
- inconsistent care and communication lapses among staff
- reports of missing personal items and clothing
- frustrations with discharge and care coordination processes
- uninviting facility atmosphere or unpleasant odors reported by some visitors
In patients' words
"Do not believe the fake good reviews. This place was going to let my Mom die... The hospital staff could not believe the neglect."
— SeniorCare.com review"Great place to have your loved ones! The staff are great, and very accommodating. They take what you say to heart..."
— Birdeye reviewMore clinics in El Reno
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