El Reno Indian Health Center | Healthcare Facilities
Primary Care • El Reno, OK
Ratings by platform
- Birdeye: 3.1 out of 5 stars (44 reviews)
What patients say
Patients praise
- Some patients report positive and efficient experiences with specific providers
- Availability of multiple medical specialties
Common complaints
- Difficulty reaching the clinic by phone and getting calls returned
- Long wait times for appointments and while at the clinic
- Frustration with the appointment scheduling process and limited same-day availability
- Allegations of inadequate or dismissive patient care
- Concerns regarding staff professionalism and administrative efficiency
- Concerns regarding HIPPA compliance and perceived incompetence of some medical staff
In patients' words
"Waited over an hour to get into my appointment we arrived at 10:30 didn’t get out until 2:00pm took longer than the appointment just to get seen"
— LocalityBiz user review"The phones are never answered, takes hours to get ahold of somebody."
— LocalityBiz user review"Love the wonderful care provided by Dr. Dickerson and her staff. Complete, efficient, caring services for Native..."
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