SSM Health Urgent Care
Occupational Medicine • El Reno, OK
Ratings by platform
- Birdeye/Google: 2.6 out of 5 stars (36 reviews)
What patients say
Patients praise
- Some patients report friendly and informative nursing staff
- Occasional reports of quick service for emergency-related visits
- Some patients found the facility helpful for immediate, non-complex concerns
Common complaints
- Long waiting times and issues with online appointment scheduling vs. walk-in availability
- Concerns regarding thoroughness of medical evaluations and diagnostic accuracy
- Dissatisfaction with customer service and perceived lack of care for patient needs
- Reports of facilities closing earlier than posted hours
In patients' words
"What is the point of being an urgent care if you walk in and they tell you it will be 3 hours cause every booked appointments online. If people are booking appointments online then you have become a doctors office not an urgent care."
— Birdeye review"Unfortunately I had to go here because my usual urgent care was closed and it felt like I was being rushed out... Come to find out lots of people end up coming to my usual urgent care after being seen by the SSM one."
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