Locations - - Red Rock Behavioral Health Services
Mental Health Care • El Reno, OK
Ratings by platform
- Rehab.com: 2.88/5 (Elk City location) (8 reviews)
- Recovered.org: 4.03/5 (General/Aggregate)
What patients say
Patients praise
- Some staff members viewed as helpful or lifesavers
- Easier access to needed medications in certain units
Common complaints
- Disorganization and lack of communication between staff
- Long wait times and appointment scheduling issues, including unnotified cancellations
- Reports of insensitive or incompetent staff, and feelings of being treated like a prisoner
- Dissatisfaction with treatment plans, medication management, and lack of thorough care
- Concerns regarding facility cleanliness and hygiene
In patients' words
"The people who work here all have different answers for everything no one is on the same page. . . . Very unorganized and uniformed."
— Rehab.com review for Elk City office"The walls of my room were stained with gross liquid, floors were nasty, and the bathroom was nasty. The place is unkempt and not hygienic."
— LocalityBiz review for Norman Crisis Unit"the majority of the staff are incompetent and insensitive. . . . this place honestly feels like jail."
— LocalityBiz review for Main OfficeMore clinics in El Reno
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