El Monte Comprehensive Health Center
Women’s Health • El Monte, CA
Ratings by platform
- Toprated Business: 3.9/5 stars (277 reviews)
- Unilocal: Not explicitly aggregated, but includes negative anecdotal feedback (17 reviews)
What patients say
Patients praise
- Specific doctors mentioned as being thorough and attentive, taking time to listen to patients
- Instances of professional and helpful staff interaction reported by some patients
Common complaints
- Significant difficulty booking appointments, including long wait times and unreturned callback requests
- Long wait times for specialist referrals and appointments
- Frustrating administrative/receptionist experiences, including poor communication and lack of assistance
- Reports of rushed medical consultations and language barriers with some providers
In patients' words
"Probably one of the worse medical care systems i have ever been to. They over book patients and just to see a dr the wait times are 3 to 5 months."
— Toprated Business"I’m only giving stars for Dr. Ma. She really takes time to listen & you won’t feel rushed. She explains everything thoroughly & makes sure you understand."
— Unilocal"While El Monte Comprehensive Health Center has the potential to serve the community well, the constant delays, poor communication, and inconsistent service overshadow the good."
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