Our El Monte Urgent Care Center in CA - Concentra
Urgent Care • El Monte, CA
Ratings by platform
- Birdeye: 4.0 out of 5 stars (903 reviews)
What patients say
Patients praise
- Friendly and knowledgeable nursing and medical staff
- Efficient and helpful physical therapy department
- Quick and easy process for employment-related testing and physicals
Common complaints
- Long and unpredictable wait times
- Unprofessional or rude front desk staff/receptionists
- Poor communication regarding appointment status or check-in procedures
In patients' words
"One star is too much for this clinic. The ladies at the front desk are horrible! One of them seems completely lost, and the other is just plain rude."
— Yelp"The nurses portion went smoothly, considering. Waited for Doctor another 15 minutes, for a quick physical."
— Birdeye"Everyone was so attentive and responsive. My Physical Therapist Marissa was so personable and knowledgeable. The attending physician Dr. Harris took time to answer all questions and was also relatable and knowledgeable."
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