Congress Orthopaedic Associates | Orthopedic Surgeons ...
Orthopedics • El Monte, CA
Ratings by platform
- Aggregate rating from Google Maps, Yelp, and other sources: 4.7 out of 5 stars (556 reviews (aggregated across sources))
- Apple Maps (Pasadena location): 3.2 out of 5 stars (156 reviews)
What patients say
Patients praise
- High quality of medical care and expertise from surgeons
- Compassionate and thorough treatment approaches
- Appreciation for non-surgical treatment options
- Positive experiences with medical imaging and technical staff
- Clean and welcoming clinic environment
Common complaints
- Long wait times for appointments and in-office visits
- Administrative challenges and difficulties with phone scheduling
- Unprofessional customer service experiences
- Concerns regarding communication about medical processes (e.g., PT referrals)
In patients' words
"Many patients highlight the exceptional care provided by the physicians and medical staff, particularly praising the orthopedic surgeons for their compassion and thoroughness in treatment."
— Medicai.io summary of patient opinions"Dr. Grag told us that the last patient was taking a long time and will not stop talking. He told us that it is hard to predict at the doctors office and if we don't like it we can go somewhere else."
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