Our El Monte Urgent Care Center in CA - Concentra
Occupational Medicine • El Monte, CA
Ratings by platform
- Birdeye: 4 out of 5 stars (903 reviews)
What patients say
Patients praise
- Many patients find the nursing and medical staff to be friendly, attentive, and knowledgeable
- The physical therapy department is often highlighted for its cheerful and supportive atmosphere
- Effective care for occupational injuries and physical exams
Common complaints
- Reports of rude or unprofessional behavior by front desk staff
- Long wait times, particularly for walk-in patients or during peak hours
- Complaints regarding poor communication or handling of patient check-ins
In patients' words
"Receptionist was very mean. Cold / bad attitude... The actual nurses are friendly tho."
— Birdeye Review"One star is too much for this clinic. The ladies at the front desk are horrible! One of them seems completely lost, and the other is just plain rude."
— Yelp Review"Everyone was so attentive and responsive. My Physical Therapist Marissa was so personable and knowledgeable. The attending physician Dr. Harris took time to answer all questions and was also relatable and knowledgeable."
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