El Monte Comprehensive Health Center
Dermatology • El Monte, CA
Ratings by platform
- promallu.com (aggregated): 3.9/5 (277)
- Yelp: 2.7/5 (47)
What patients say
Patients praise
- Professionalism and attentiveness of some individual doctors and staff members
- Cleanliness of the facility
- Efficient service in specific departments like the lab
Common complaints
- Difficulty scheduling appointments and long wait times for appointments and specialists
- Issues with customer service, specifically rude or unhelpful front desk and administrative staff
- Lack of follow-up regarding appointment requests and phone calls
- Experiences of feeling rushed during medical appointments
- Communication barriers with providers
In patients' words
"Probably one of the worse medical care systems i have ever been to. They over book patients and just to see a dr the wait times are 3 to 5 months. Then when you get referral to specialist that is another 3 to 5 motnhs wait."
— Promallu Review"She really takes time to listen & you won’t feel rushed. She explains everything thoroughly & makes sure you understand. She’s the definition of a good doctor"
— Unilocal Review"Absolutely amazing staff! Quality of healthcare service was on point! I'm so glad I'm able too use this facility for my ailments."
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