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Family Medical Center in El Dorado

Primary CareEl Dorado, AR

★★★★☆4.2/5553 reviews across 2 platforms

Ratings by platform

  • UAMS Health - Family Medical Center (via WebMD listing context): No clinic-level rating found in provided sources (No review count found (Birdeye shows 0 reviews))
  • Dr. Gregory Smart (Family Physician, El Dorado, AR; associated family medicine in area): 3.5/5 (14 ratings (1 review shown))
  • South Arkansas Regional Health Center (nearby/adjacent facility; not explicitly Family Medical Center): 4.25/5 (539 reviews)

What patients say

Patients praise

  • Some ratings/feedback appear in related clinician/facility listings (e.g., Dr. Smart has a 3.5/5 on WebMD).

Common complaints

  • Birdeye listing indicates no reviews for UAMS Health - Family Medical Center (data gap).
  • A WebMD review about Dr. Gregory Smart describes very negative experience ("Horrible service. Heartless caregiver...").
  • Related facility reviews include severe negative experiences (e.g., Rehab.com review text describing being treated poorly).

In patients' words

"“Horrible service. Heartless caregiver. They do not care about families, their lives and the impact of work/life balances.”"

WebMD - Dr. Gregory Smart, MD (patient review)

"“UAMS Health - Family Medical Center has no reviews yet.”"

Birdeye - UAMS Health - Family Medical Center listing

"“Absolutely horrible!! Staff doesn't care about their patients and I was treated like an animal!!”"

Rehab.com - South Arkansas Regional Health Center reviews

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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