Newhaven Counseling & Health Services
Mental Health • El Dorado, AR
Ratings by platform
- Yelp: 3.0/5 (8 reviews)
What patients say
Patients praise
- Helpful and supportive staff in some interactions
- Effective mental health support for some patients, assisting them in overcoming difficult personal challenges
- Clean facility environment
Common complaints
- Difficulty getting appointments or meeting scheduled times
- Long wait times in the clinic
- Challenges with prescription management and medication refills
- Communication issues, including difficulty reaching staff by phone
- Perceived inefficiency in administrative operations
In patients' words
"I recommend this place if you are struggling mentally. It has brought me from a deep dark place."
— Krystal Sims, patient review"Appointments set are not met, waiting rooms are fuller than staff... 3 hour waits. Clean but inefficient. Good patient interaction but no acknowledgment of failures."
— Lee Chevalier, patient review"You can't get them to answer the phone... They have botched my scripts every single month. You can't get meds or any prescriptions sent in without spending literal weeks waiting."
— Anonymous reviewer on LocalityBizMore clinics in El Dorado
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