Baptist Health-El Dorado
Behavioral Health • El Dorado, AR
Ratings by platform
- HCAHPS (via Momentary Labs): 4 out of 5 stars (based on 270 surveys under prior name) (270 patient surveys)
What patients say
Patients praise
- Previously operated as South Arkansas Regional Hospital with a 4-star overall patient satisfaction rating according to HCAHPS data
- Strong performance in quietness, nurse communication, and doctor communication under prior operations
- Commitment to community care, faith-based ministry, and expanded clinical resources under the new Baptist Health management
Common complaints
- Historically mixed experiences reported for the broader Baptist Health system, including concerns over complaint resolution processes
- Previous management (under South Arkansas Regional Hospital) received feedback identifying areas for improvement in discharge information provided to patients
In patients' words
"I would strongly recommend Baptist Hospital to anyone that would need anything done as long as your hospital can do it."
— General Baptist Health patient feedback portalMore clinics in El Dorado
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