Planned Parenthood El Cerrito Center - HCAI
Women's Health • El Cerrito, CA
Ratings by platform
- HelpConnectUsa: 3.9/5 (34)
What patients say
Patients praise
- Staff described as nice and comforting by some patients
- High quality of care and professionalism reported by satisfied patients
- Providers noted as sensitive to patient needs and willing to take time to answer questions
Common complaints
- Long wait times and delays in being seen, even with appointments
- Perceived lack of transparency regarding scheduling and wait times
- Issues with staff attitude or unprofessionalism at the front desk
- Concerns regarding communication with providers and medical testing procedures
In patients' words
"Had an absolutely amazing experience!!! I 100% recommend making an appointment and coming in. Staff were all so nice and comforting."
— Yelp user review"Most of the negative reviews are about waiting time? I didn’t have to wait at all... the level of care and professionalism here is unmatched."
— LocalityBiz user review"I was told since I was 3 minutes late, I wouldn't be helped and had to reschedule. I know it's ridiculous but I honestly feel like this business hates me."
— Patient review on Ovu.comMore clinics in El Cerrito
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