
OU Health Primary Care Edmond — Family Medicine Clinic
Family Medicine / Primary Care Clinic • Edmond, OK
Ratings by platform
- TrustReviewers.com: 3.1/5 stars (7 reviews)
- Birdeye (Google): 3.1/5 stars (34 reviews)
- On-Mend: 2.9/5 stars (30 reviews)
What patients say
Patients praise
- Some providers are highly praised for being knowledgeable, kind, empathetic, and thorough
- Helpful and welcoming staff reported by some patients
- Short wait times mentioned by some individuals
- High patient satisfaction for specific physicians like Dr. Elizabeth Nelson
Common complaints
- Some patients reported dissatisfaction with staff professionalism (e.g., gossiping)
- Concerns regarding the level of assessment by providers
- General unhappiness or dissatisfaction with the care experience
In patients' words
"Friendly and welcoming staff, Easy to make appointments, VERY SHORT wait times. I see Dr. Pothoff and his nurses are great. He's very knowledgeable and willing to listen and give you good feed back."
— TrustReviewers.com (Jana Lorntson)"Dr. Owens is a breath of fresh air. Hands down the best doctor I have ever had. He is kind, funny, empathetic, thorough, and he listens."
— Birdeye (Keanna Dawson)"Very disappointed, nurses gossiped about patients and Dr. Potthoff didn’t seem to actually asses the patient."
— TrustReviewers.com (Peyton Taylor)More clinics in Edmond
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