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OU Health Primary Care Edmond — Family Medicine Clinic

Family Medicine / Primary Care ClinicEdmond, OK

★★★☆☆3.0/571 reviews across 3 platforms

Ratings by platform

  • TrustReviewers.com: 3.1/5 stars (7 reviews)
  • Birdeye (Google): 3.1/5 stars (34 reviews)
  • On-Mend: 2.9/5 stars (30 reviews)

What patients say

Patients praise

  • Some providers are highly praised for being knowledgeable, kind, empathetic, and thorough
  • Helpful and welcoming staff reported by some patients
  • Short wait times mentioned by some individuals
  • High patient satisfaction for specific physicians like Dr. Elizabeth Nelson

Common complaints

  • Some patients reported dissatisfaction with staff professionalism (e.g., gossiping)
  • Concerns regarding the level of assessment by providers
  • General unhappiness or dissatisfaction with the care experience

In patients' words

"Friendly and welcoming staff, Easy to make appointments, VERY SHORT wait times. I see Dr. Pothoff and his nurses are great. He's very knowledgeable and willing to listen and give you good feed back."

TrustReviewers.com (Jana Lorntson)

"Dr. Owens is a breath of fresh air. Hands down the best doctor I have ever had. He is kind, funny, empathetic, thorough, and he listens."

Birdeye (Keanna Dawson)

"Very disappointed, nurses gossiped about patients and Dr. Potthoff didn’t seem to actually asses the patient."

TrustReviewers.com (Peyton Taylor)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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