New Jersey Imaging Network (NJIN) of Edison - RWJBarnabas Health
Radiology and Medical Imaging • Edison, NJ
Ratings by platform
- Google Reviews: 4.8/5 (3,773 reviews)
- Expected Healthcare: 4.7/5 (1,962 reviews (source estimation))
- Better Business Bureau (BBB): Not rated (BBB) (37 complaints (three-year period))
What patients say
Patients praise
- Professional and friendly staff and receptionists
- Efficient service and prompt appointment times for some patients
- Caring technicians who prioritize patient comfort during procedures
Common complaints
- Billing and pricing issues, including unexpected charges and difficulties with payment processing
- Lack of responsiveness to complaints and billing disputes
- Challenges with customer service or difficulty speaking with supervisors regarding billing concerns
In patients' words
"If I could give zero stars, I would. Price gouging, they lie about cost, you get there and the price doubles and there is an up-front co-pay."
— Better Business Bureau review"The service at the front desk was quick, prompt and professional. Didn’t have to wait long to go in for my scans and the tech was straight in what I needed to do for the time."
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