OB/GYN of East Brunswick - Edison - Axia Women's Health
Obstetrics and Gynecology • Edison, NJ
Ratings by platform
- Birdeye (aggregating Google, Facebook, Healthgrades, etc.): 4.2 out of 5 stars (729 reviews (aggregated from various platforms))
What patients say
Patients praise
- Compassionate, friendly, and helpful office staff
- Knowledgeable, professional, and attentive physicians
- Personalized care that makes patients feel comfortable and heard
- Clean and pleasant office environments
Common complaints
- Billing and insurance disputes, particularly regarding unexpected charges for office visits or tests
- Concerns regarding the network status with major insurers like UnitedHealthcare leading to rejected claims and financial liability for patients
- Reports of difficulty reaching customer service or getting follow-up calls regarding billing issues
- Allegations of unnecessary medical testing or services being pushed by staff
In patients' words
"I am comfortable and confident here. The staff is friendly and very helpful as well as compassionate. The doctors are all very compassionate and knowledgeable."
— Patient review aggregated on Birdeye"Very friendly staff. All the doctors are very nice. make sure that you understand and answers all your questions without rushing. You feel safe, secure and under good hands at end of your visit."
— Patient testimonial on Axia Women's Health website"After I received my continuity of care approval from United Healthcare upon Axia’s termination of contract with that insurance company, the doctors began to push unnecessary testing without clinical indication... The timing of this suggests Axia medical staff were trying to get additional payments for unnecessary tests."
— Patient complaint letter referenced in NJ.com reportMore clinics in Edison
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