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Find Psychiatrists In Edgartown, Massachusetts - LifeStance Health

Find Psychiatrists In Edgartown, Massachusetts - LifeStance Health

Psychiatry • Edgartown, MA

★★★★☆4.3/5175 reviews across 3 platforms

Ratings by platform

Birdeye (Newton, MA location): 3.8 out of 5 stars (28 reviews)
Birdeye (North Easton, MA location): 4.7 out of 5 stars (121 reviews)
Birdeye (Norwood, MA location): 2.8 out of 5 stars (26 reviews)

What patients say

Patients praise

Access to high-quality, compassionate, and experienced clinicians
Convenient scheduling options, including virtual and telehealth appointments
Ease of the initial sign-up process for many users
Positive outcomes reported by some patients regarding medication management and therapy progress

Common complaints

Significant challenges with billing, including overcharges, unexpected charges, and difficulty resolving payment issues with customer service
Difficulties reaching human staff and navigating automated phone systems
Apathetic or unresponsive communication from some providers and administrative staff
Technical issues with telehealth platforms and occasional provider turnover

In patients' words

"We were looking for a caring, qualified mental healthcare provider who was experienced in working with children, as well as flexible scheduling and a user-friendly sign-up and billing process. Throughout the month, we had a largely positive experience with LifeStance Health."

— Verywell Mind

"While the clinicians have been good - the entire front office staff is more than difficult. You cannot reach a human. The phone trees are impossible. They make billing mistakes and will not return calls."

— Birdeye User Review

"I am trying to change providers but want to get this worked out first. I am at my wit's end with this company. No one will help me... I have heard bad reviews from others about billing as well."

— BBB Consumer Complaint