Pediatric & Adolescent Medicine | Wilbraham MA | Belchertown MA
Pediatrics • Edgartown, MA
Ratings by platform
- Birdeye: 3.2 out of 5 stars (25 reviews)
- Yelp/MapQuest aggregate: approximately 3 out of 5 stars (4 reviews)
What patients say
Patients praise
- received a patient experience award from Massachusetts Health Quality Partners (MHQP)
- some patients appreciate specific doctors (e.g., Drs. Malek, Martins, Tocco)
- some patients report kind and respectful care
- convenient hours including weekend urgent care access
Common complaints
- long wait times for appointments
- difficulties obtaining medical records
- unprofessional or rude staff interactions
- perceived decline in care quality after staff turnover
- perceived lack of support for children with special needs
In patients' words
"I took my twin boys in for their 18-month check-up with an appointment at 10:50. Unfortunately, the doctor didn’t come into the room until 11:40, leaving us waiting nearly an hour... This was incredibly rude and unprofessional."
— LocalityBiz/User Review"We have been extremely pleased with the care we've received from all the doctors at the Wilbraham office, especially Drs. Malek and Martins."
— Yelp/MapQuest user reviewMore clinics in Edgartown
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