Podiatry (Foot & Ankle), Eau Claire - Mayo Clinic Health System
Podiatry (Foot & Ankle) • Eau Claire, WI
Ratings by platform
- WebMD (Dr. Patrick Roberts): 4.5 out of 5 (2)
- Birdeye (Dr. Patrick Roberts): 3.9 out of 5 (8)
- Healthgrades (Dr. Andrew Pankratz): 4.3 out of 5 (33)
What patients say
Patients praise
- Specific podiatrists noted as thorough and clear in explaining treatment plans
- Some patients report satisfactory outcomes and friendly staff interactions in specific encounters
Common complaints
- Difficulties with appointment scheduling and long wait times
- Perceived unprofessional or rude behavior by administrative and some nursing staff
- Concerns regarding lack of communication or delayed responses via patient portals
- General frustration with system-wide patient care experiences beyond specific departments
In patients' words
"Dr Pankratz was phenomenal!!! He took the time to explain my choices and kept me informed as to what would happen regarding my injury..."
— Healthgrades Review"I have not been able to schedule appointments, get the runaround or make-up reasons why I cannot get in... While some nurses and appointment schedulers have been nice, most have been unprofessional and confrontational right from the start."
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