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Orthopedics (Bones) in Eau Claire - Mayo Clinic Health System logo

Orthopedics (Bones) in Eau Claire - Mayo Clinic Health System

Orthopedic SurgeryEau Claire, WI

★★★★★4.8/541 reviews across 4 platforms

Ratings by platform

  • U.S. News & World Report: 5/5 (24 reviews for orthopedic surgeons)
  • WebMD Care: 5/5 (4 ratings for Dr. Todd Wright)
  • Healthgrades: 5/5 (4 reviews for Dr. Douglas Bartels)
  • Healthgrades: 3.9/5 (9 reviews for Dr. Jose Ortiz)

What patients say

Patients praise

  • Highly rated orthopedic surgeons with strong patient recommendations for clinical skill and expertise
  • Positive feedback on surgeons' ability to listen, explain conditions, and provide detailed treatment plans
  • Successful surgical outcomes, including hip and knee replacements and complex hand surgeries
  • Staff described as helpful and encouraging in certain contexts

Common complaints

  • Difficulty with scheduling and appointment cancellations in rehabilitation services
  • Perceived poor communication or unprofessional conduct by some administrative or security staff
  • Instances of negative patient-provider interactions regarding treatment decisions or bedside manner

In patients' words

"Great doctor - spent time explaining everything; was available for all appointments - and on time. Provided speedy access to other services as well. One of the best I've seen in years - including top Boston hospitals!"

Healthgrades review for Dr. Douglas Bartels

"This doctor was no one that I wanted to operate on me. I couldn't believe how I was talked to. I would love with the pain before he would ever touch me."

Vitals review for Dr. Jonathan E. Webb

"Without his help and his staffs I was heading for a wheelchair. But through surgeries ,and their help and encouragement, and I’m back on my feet and walking without the use of a walker or cane."

Vitals review for Dr. Jonathan E. Webb

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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