Eastport Healthcare Inc Machias Center - Recovered.org
Behavioral Health Clinic • Eastport, ME
Ratings by platform
- FreeCenters.org: 3.0/5 (28 votes)
- Birdeye (Pediatrics): 3.7/5 (3 reviews)
- Recovered.org: 3.5/5 (N/A)
What patients say
Patients praise
- Staff described as generally kind by some patients
- Valued as an employer by some staff members who appreciate the family-oriented environment
- Provides essential services like sliding fee scale, Medicare, and MaineCare access
Common complaints
- Difficulties with communication and phone responsiveness
- Long wait times and challenges with paperwork
- Concerns regarding medical care, such as prescription management and refusal of specific testing
- Some staff perceived as bullies or unsupportive
- Feelings of not being heard or valued as a patient
In patients' words
"The Dr and staff are generally pretty nice, but the overall atmosphere is that I am treated like a drug-seeking criminal... communication is AWFUL! Staff barely answer the phone..."
— Rehab.com"DO NOT recommend at all. Dr refused to do heavy metal testing on my son and ignored numerous concerns I’ve had. Has totally brushed me off as a parent and has been absolutely no help at all."
— Birdeye"Great place to work, quality client care, small home town proud facilities. Accommodate their employees, their motto is family first."
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