Luminis Health Orthopedics Easton
Orthopedics • Easton, MD
Ratings by platform
- Luminis Health Official Website (for provider Karen Hartke, PA): 4.9/5 stars (331 ratings)
What patients say
Patients praise
- Professional bedside manner of clinical staff
- Ability of providers to explain complex medical issues clearly
- Convenience of having specialized care, rehab, and medical supplies in one location
- High clinical satisfaction reported by some patients once they are seen by a provider
- Effective integration of medical record systems allowing for good communication between offices
Common complaints
- Difficulty with phone communication and long hold times
- Inconsistent appointment availability and scheduling issues
- Reports of unprofessional communication from administrative or front desk staff
- Some patients have reported feeling unheard or having concerns dismissed by certain providers in the broader Luminis Health network
In patients' words
"Patients visiting the Marlboro Avenue location often comment on the convenience of having specialized orthopedic care, rehabilitation, and medical supplies all under one roof."
— theosmcenter.com"Recurring complaints in reviews focus on difficulty getting timely appointments, long phone hold times, and inconsistent communication between clinics and specialists. Some patients also mention that billing and insurance questions can be slow to resolve, even though they report high satisfaction with direct clinical care once they see a provider."
— Luminis Health Reviews analysisMore clinics in Easton
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