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Endocrinology and Diabetes | Boston Medical Center - South

EndocrinologyEaston, MD

★★★★☆4.2/547 reviews across 3 platforms

Ratings by platform

  • Healthgrades (Dr. Grace Thomas): 4.9 out of 5 stars (29 reviews)
  • Birdeye (Boston Medical Center Endocrinology): 3.2 out of 5 stars (10 reviews)
  • Yahoo Local (BMC Endocrinology): 3.0 out of 5 stars (8 reviews)

What patients say

Patients praise

  • High satisfaction with clinical providers' knowledge and professionalism
  • Clear and thorough explanations of health conditions and treatments
  • Efficient and kind care from some staff members
  • Positive outcomes in clinical interactions

Common complaints

  • Difficulties with appointment scheduling and referrals
  • Long wait times for appointments
  • Perceived unprofessionalism or lack of friendliness from administrative staff
  • Some reports of dismissive or confrontational provider interactions

In patients' words

"Dr.Thomas was phenomenal! Extremely knowledgeable and while gaining a comprehensively detailed medical history did this with such calm intelligent gentle professionalism that I had immediate trust in her as a physician."

Healthgrades review

"I’ve been coming here for years now and while my team of doctors are amazing here, I write this review based on the receptionists in the endocrinology department. Most if not all of them are not friendly..."

Birdeye review

"It's impossible to get the appointment there. I lost about a month and did not get it. First , they asked me for referral that was sent and that I need to contact them after 5 business days."

Yahoo Local review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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