Orthopedics in Westchester & Hudson Valley | NewYork-Presbyterian
Orthopedic Surgery • Eastchester, NY
Ratings by platform
- Yelp (NewYork-Presbyterian/Lawrence Hospital): 2.0/5 stars (188 reviews)
- Birdeye (Medical Group - Primary Care/Gastro): 4.1/5 stars (103 reviews)
- Birdeye (Medical Group - Multi-Specialty): 4.7/5 stars (61 reviews)
- US News & World Report (Hudson Valley Orthopedic Surgeons): 4/5 stars (80 reviews)
What patients say
Patients praise
- High clinical achievements for orthopedic surgery, including the 2026 Healthgrades Excellence Award
- Positive experiences with specific physicians and medical staff reported in non-emergency settings
- Comfort and safety noted by some surgical patients
Common complaints
- Long wait times and disorganized emergency services
- Inconsistent communication from staff and difficulty reaching administrative teams for appointments or refills
- Reports of poor patient care experiences in certain hospital departments
In patients' words
"My previous 3 experiences with this ER were not positive (long wait to be triaged, disorganized, carelessly rushed, etc.)."
— Birdeye review (NYP Westchester)"For my surgeries at NewYork-Presbyterian Westchester, the staff made me feel safe and comfortable through it all. After my knee replacement, I couldn't believe..."
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