Cancer Care in Westchester & Hudson Valley - NewYork-Presbyterian
Oncology • Eastchester, NY
Ratings by platform
- Yelp (NewYork-Presbyterian/Lawrence Hospital): 2.0 out of 5 stars (Yelp) (188 reviews)
- Birdeye (Medical Group Westchester - Primary Care): 4.1 out of 5 stars (Birdeye) (103 reviews (Medical Group Westchester))
What patients say
Patients praise
- Highly regarded, multidisciplinary approach to complex cancer care
- Kindness and support from nursing staff and nurse navigators
- Access to advanced cancer treatments and specialized oncology experts
- Appreciation for doctors who provide clear communication and accessibility
Common complaints
- Long wait times and concerns about emergency department efficiency
- Frustrations with administrative processes, including phone communication and medical billing transparency
- Reports of inconsistent customer service from non-clinical staff
In patients' words
"The nurse navigator at NewYork-Presbyterian kept me going. The nursing staff was very kind and... NewYork-Presbyterian Hudson Valley made me feel safe throughout the entire process."
— Patricia Anderson, Patient Story"Worst Emergency room ever!!!! I took my 2 year old in for a 104 fever and I waited 2 1/2 hours in the waiting area for some tylenol that never came."
— Patient review, Birdeye"I would give the doctors here five stars and the front desk two stars. They make a situation escalate from bad to severe by not returning phone calls or forwarding your messages to your doctor."
— Patient review, Birdeye (Medical Group)More clinics in Eastchester
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